New Business and Underwriting
Exceptional service is essential to acquiring and maintaining business. Many administrative tasks can be outsourced and enhanced by implementing a team that is devoted to executing with precision. This ensures that you have everything you need to provide the customer service required to grow and retain business.
Renewal & Retention
Retained clientele is key for any profitable business. In the insurance world, this means renewals. We will help you set up a system to approach renewal dates methodically to ensure maximum retention.
We will take care of all endorsements and policy changes. Your clients will have the accuracy they need in regards to policies and you get the added benefit of less E&O exposure.
Successful businesses rely on competent revenue collection. From creating reports to sending past due notices for payments, we make sure that your business collects revenue and reduces the amount of non-collectables.
Handling clients' claims quickly will improve your renewal rates. We will process claims rapidly and accurately.
Quality & Consistency
The first step to achieving accurate processing is having the process clearly documented. We will review your processes with your subject matter experts. Next, we will create step- by-step documentation for training purposes. We can reevaluate processes and look for mistakes and areas of improvement. This will increase efficiency and consistency while reducing your E&O risk.